Wednesday, October 9, 2013

SammyDress Haul 2013

A couple years back I bought four skirts from SammyDress to tryout their website so this year I decided to buy my clothes from their website since shipping is reasonable and price is reasonable. However, I have to say that this time I am disappointed with the services and quality that I probably won't buy from them again. WHY? Read more to find out.

<--- This is how the package came to me look like.
This is a picture of the clothes out of the package. I have to say that the quality are VERY VERY bad but since I paid an awfully cheap price I can't complain about that one. Below will include individual pictures of the items I bought along with the story why I was disappointed.

 I placed my order in late August of 2013 and I knew that SammyDress take a long time to process an order BUT they made me wait 14 days to tell me an item is not available and WORST of all is that they didn't contact me about the Out of Stock items until I contact them.
SammyDress promises 5-7 days to process an order. After exactly 14 days (I was very generous with my time) I decided to contact them why they haven't ship my stuff yet. Luckily they contact me back within 24 hours and told me that two items were out of stock and I have to wait about another 12 days to see if they can get those items in stock. So I told them "NO. Refund me for those two items and ship the rest" which they did within 24 hours. Thank You SammyDress! Overall, I would rate customer services to about 3/5. Not bad but not great either.


This sweater is my best buy of the whole haul. It is exactly like the image on the website. Anyway, onto the story:
So after they shipped my stuff, it arrived within 3 days since I was willing to pay for Expedited Shipping (takes 3-5 days to ship I think). My younger sister saw that I order a SammyDress Haul and wanted to order one for herself too so she did. Her story was worst than mine. She probably will never order from SammyDress again.
This shirt is super sheer and unlike the image in the website but I can understand that because images on website, especially those for clothing website, use strong lights so the images always distort the original color and quality.

Anyway, In my sister order from SammyDress, her order got sent before mine even though she ordered after me; however, she was missing 3 items from her package so I told her to contact SammyDress and see what happen. SammyDress replied her after 24 hours (24 hours respond is a SammyDress policy) and told her they decided not to ship  those 3 items because they were out of stock so she had to wait. My sister was like, WHAT? and asked for a refund. Of course, she also got her refund back.

This is one of the better buy even though it came all wrinkles.
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